What are your store hours?

Harbor Party Rentals is open from 9am to 6pm Monday though through Friday. Saturday 10:00am to 3:00pm.

How do I place an Order?

You can call us at (714) 891-4535 during normal business hours or leave a message anytime.

How long is the rental period?

The rental period is for up to 3 days. You can pick up (or have your rentals delivered) a day before the event and drop it off (have it picked up) the following day. Weekend rentals are dropped off Friday (picked up) the following Monday. If you need the merchandise for a longer period, please contact our office at (714) 891-4535.

What different methods of payments do you except?

Cash, check or Credit Cards (Visa, MasterCard, American Express or Discover)

Is there a  minimum order for delivery?

There is a $75 order minimum for Harbor Party Rentals to deliver your merchandise.

Do I have to leave a deposit when I reserve the equipment?

We don't require an actual deposit just a credit card to hold the order.

Is there an extra charge for deliveries?

Deliveries are quoted as round trips. There is a one time nominal charge depending on your area code. Call us and we’ll be happy to give you a quote.

What are your delivery hours?

Our delivery hours are from 9 am to 6 pm Monday through Saturday. If you'd like your delivery outside of our normal business hours, there is an additional cost on top of our normal delivery fee.

What happens if I have to cancel my order, do I get charged for it?

We have a 24 hour cancellation policy, if you cancel 24 hours before the event, you will get charged a 20% restocking fee.

Do you give discounts to any organizations?

Harbor Party Rentals gives a 10% discount to Churches, Schools, Caterers, and lots of other organizations. Call us and we’ll be happy to discuss these with you.

What happens if I can't bring my equipment back the following day? Will I be charged extra?

Give us a call and let us know you’ll be returning it the following day.

What if I need my equipment to be delivered / pickup before 9:00am or after 6:00pm

Harbor Party Rentals is more than happy to help you. There is a small additional fee for delivery/pick before 9:00 am or after 6:00 pm. Give us a call and we’ll let you know.

Do you set up equipment (table, chairs) ?

Yes we do. There is a nominal fee for equipment set up (we install the Tents and Dance Floor for FREE).

What  should we do with the dishes and glassware before we return them?

Please scrape, rinse and stack plates and Glassware in the container in which they were delivered. All Linens should be shaken clean.